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16 books of Cabinet Office

The 2011 Edition of MSP combines rigour and flexibility, helping all organizations—public sector and private, large and small—achieve successful outcomes from their programme management time and time again. With change a pressing reality for all organizations, successful programme management has never been more vital to success.­It is accessible by programme teams and organisations as well as by individual practitioners. And will help programme management practitioners improve their decision making at programme level and become better at implementing beneficial change. Key Features of MSP include: • Describes the best practice approach to designing and running programmes to implement business change. • Identifies the principles behind good programme management and how these are put into practice through the application of themes, such as Benefits Management, that run through a process of transformational flow from identifying a programme through managing stages of delivery to . . .

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36 downloads

It is essential reading for those intending to take the new Foundation and Practitioner courses for PRINCE2™ 2009 and has been revised to include the updates syllabus. It is also suitable for students undertaking self-­study/online training for the exams. This publication contains sample papers which feature actual exam questions taken from a bank of questions provided by the Official Accreditor, APMG, so the exam questions in the book may appear on the day of your exam. The sample papers are also presented in the same way as they appear in the exam. Industry reviews: Director of Best Management Practice, "The purpose of this guide is to help people prepare for their PRINCE2 foundation or Practitioner examinations... This publication should help pave the way for those preparing to undertake PRINCE2 training... " Emma Jones, PRINCE2 Chief Examiner, "I would recommend that candidates intending to take a PRINCE2 examination review this guidance... " Richard Pharro, CEO APMG Group . . .

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14 downloads

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-­to-­day basis. Key Features - The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite—including clarification around interfaces, and inputs and outputs across the service lifecycle.­Terminology has been clarified and made consistent across the publications and the ITIL glossary. Summary of Updates from the Author - Process flows have been updated or added for all processes including request fulfilment, access management and event management. Key principles—including guidance around service requests and request . . .

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8 downloads

It is essential reading for those intending to take the new Foundation and Practitioner courses for PRINCE2™ 2009 and has been revised to include the updates syllabus. It is also suitable for students undertaking self-­study/online training for the exams. This publication contains sample papers which feature actual exam questions taken from a bank of questions provided by the Official Accreditor, APMG, so the exam questions in the book may appear on the day of your exam. The sample papers are also presented in the same way as they appear in the exam. Industry reviews: Director of Best Management Practice, "The purpose of this guide is to help people prepare for their PRINCE2 foundation or Practitioner examinations… This publication should help pave the way for those preparing to undertake PRINCE2 training… " Emma Jones, PRINCE2 Chief Examiner, "I would recommend that candidates intending to take a PRINCE2 examination review this guidance… " Richard Pharro, CEO APMG Group "… this . . .

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7 downloads

Following the PRINCE2: 2009 Project, there are now two editions for PRINCE2; ' Managing Successful Projects with PRINCE2' and 'Directing Successful Projects with PRINCE2. The 2009 edition of Managing Successful Projects with PRINCE2 represents an evolution of the previous manuals. The basic methodology remains, but by building on comments from users, this new manual aims to be more accessible and easier to tailor for specific individual needs. The new Directing Successful Projects with PRINCE2 is aimed at supporting the senior manager responsible for a project, specifically those managers undertaking an executive role on a project for the first time. This guide provides a high level introduction to the updated PRINCE2 method covering both the "Managing" and "Directing" publications. It introduces the principles, processes and key themes, and gives practical examples of applying the method in practice. Key features: •Introduction to PRINCE2: Principles, Processes and Themes. . . .

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6 downloads

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement. Key Features - The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite—including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. Summary of Updates from the Author - The seven-­step improvement . . .

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6 downloads

Author: Cabinet OfficePublisher: Stationery OfficeYear published: 2009Language: en0 downloads in the last monthDownload Ebook: (PDF) (EPUB)

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The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key Features - The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite—including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. . . .

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3 downloads

Following the PRINCE2: 2009 Project, there are now two editions for PRINCE2; ' Managing Successful Projects with PRINCE2' and 'Directing Successful Projects with PRINCE2. The 2009 edition of Managing Successful Projects with PRINCE2 represents an evolution of the previous manuals. The basic methodology remains, but by building on comments from users, this new manual aims to be more accessible and easier to tailor for specific individual needs. The new Directing Successful Projects with PRINCE2 is aimed at supporting the senior manager responsible for a project, specifically those managers undertaking an executive role on a project for the first time. This guide provides a high level introduction to the updated PRINCE2 method covering both the "Managing" and "Directing" publications. It introduces the principles, processes and key themes, and gives practical examples of applying the method in practice. Key features: •Introduction to PRINCE2: Principles, Processes and Themes. . . .

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Books of Cabinet Office