May be you will be interested in other books by Kerry Patterson:

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
by
Kerry Patterson

Author:

Title: Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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19 downloads, last downloaded at April 3, 2016

ISBN: 9780071771320

“[ ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.­” “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.­” The first edition of exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

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