16972 books for genre «Management & Leadership»

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Filled with pragmatic insights, proactive strategies, and best practices, is destined to become your essential desktop companion. This thorough guidebook is essential reading for the CFO requiring an overview of strategies, measurement and control systems, financial analysis tools, funding sources, and management improvement tips.

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52 downloads


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You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,­000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-­all at the same time. contains a robust blend of home-­brewed ingenuity and people-­driven philosophies that have made Starbucks one of the world's “most admired” companies, according to magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-­the “partners”-­and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Filled with real-­life insider stories, eye-­opening anecdotes, and solid step-­by-­step strategies, this fascinating book takes you deep inside one of the most talked-­about companies in the world today. For anyone who wants to . . .

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15 downloads


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Stories from Nokia, Dell, UPS, Toyota, and other companies show how firms can reduce their vulnerability to high-­impact disruptions, from earthquakes to strikes, from SARS to terrorism, and use them for competitive advantage.

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15 downloads


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The 5 edition of Ross’s continues to introduce aspiring and practicing actuaries, engineers, computer scientists and others to the practical aspects of constructing computerized simulation studies to analyze and interpret real phenomena. Readers learn to apply results of these analyses to problems in a wide variety of fields to obtain effective, accurate solutions and make predictions about future outcomes. This latest edition features all-­new material on variance reduction, including control variables and their use in estimating the expected return at blackjack and their relation to regression analysis. Additionally, the 5 edition expands on Markov chain monte carlo methods, and offers unique information on the alias method for generating discrete random variables. By explaining how a computer can be used to generate random numbers and how to use these random numbers to generate the behavior of a stochastic model over time, Ross’s Simulation, 5 edition presents the statistics . . .

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16 downloads


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The award-­winning first edition of, published ten years ago, is a landmark classic that changed the field's understanding of the theory and practice of conflict intervention. That volume first articulated the "transformative model" of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse arenas as workplace, community, family, organizational, and public policy conflicts, among others. In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including

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39 downloads


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Una edición reciente de un verdadero clásico sobre la administración de empresas, que cubre lo elemental que los gerentes necesitan para obtener el éxito. Este libro incluye temas tales como contratar y despedir, liderazgo, motivación y cómo manejar el tiempo y el estrés. El libro ha sido actualizado y ampliado para satisfacer las nuevas necesidades del lugar del trabajo.

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31 downloads


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La negociación es una herramienta consustancial al ser humano, en la política, el trabajo y en las relaciones personales. Y saber negociar no consiste en ser una persona dura o avasalladora, ni en controlar emocionalmente una situación. Basta con emplear planteamientos estratégicos constructivos. Este libro desvela la esencia común a todo tipo de negociación y establece unos principios universales y prácticos, que se ilustran con sucesos y situaciones reales extraídos de la hist oria, la literatura y del mundo de la empresa. Negociar con éxito no resulta una tarea difícil. Es cuestión de practicar aplicando las 12 leyes que invariablemente determinan toda negociación, y que parten del principio de que ser inteligente es mejor que ser agresivo. Estas leyes constituyen una valiosa fuente de inspiración cuando Alfred Font expone de manera brillante los casos en que fueron aplicadas bien, o ilustra aquéllos que no las tuvieron en cuenta, y lo que sucedió como consecuencia.

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83 downloads


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Long considered the most useful and insightful guide of its kind, has been fully revised and updated to give you the edge in today’s challenging business landscape. It features expanded coverage of product development processes, intelligence-­gathering techniques (including social media), and a greater emphasis on international issues. This indispensable resource proves that the techniques and tools product managers use are similar—regardless of what industry they work in and what kind of products they manage. Simply put, this book has everything you need for superior job performance—whether you manage consumer or business-­to-­business products created by an organization that is hierarchical or horizontal. shows you how to integrate your organization’s disparate segments into a cooperative, results-­focused unit that produces satisfying products—from initial design through the postpurchase experience. If your job is to create and commercialize products, it provides the information . . .

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29 downloads


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The 2011 Edition of MSP combines rigour and flexibility, helping all organizations—public sector and private, large and small—achieve successful outcomes from their programme management time and time again. With change a pressing reality for all organizations, successful programme management has never been more vital to success.­It is accessible by programme teams and organisations as well as by individual practitioners. And will help programme management practitioners improve their decision making at programme level and become better at implementing beneficial change. Key Features of MSP include: • Describes the best practice approach to designing and running programmes to implement business change. • Identifies the principles behind good programme management and how these are put into practice through the application of themes, such as Benefits Management, that run through a process of transformational flow from identifying a programme through managing stages of delivery to . . .

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36 downloads


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Esta publicação agrega muito valor à área de gerenciamento de projetos ao trazer uma nova visão de integração entre o Guia PMBOK® e o Scrum. O grande mérito é permitir uma visão prática de dois referenciais metodológicos até recentemente considerados antagônicos, mas que no decorrer da leitura percebemos que são complementares e podem trazer ótimos resultados com o uso combinado. Vale destacar que o conteúdo deste livro não é apenas uma visão teórica, mas o resultado de vivências profissionais e lições aprendidas em projetos reais com a aplicação em boas práticas. Descreve as dez áreas de conhecimento e os 47 processos do Guia PMBOK® 5ª edição juntamente com todas as regras, cerimônias, papéis e responsabilidades do Scrum.

Book rate:
35 downloads

Books for genre Management & Leadership